Hi! I’m Rachel.

I’m a designer and researcher (and occasional illustrator). Over the past ten years, I’ve had the pleasure of working with a variety of companies and clients, including both large and small in-house teams and agencies.

Currently, I spend my time as the Voice of Customer Research Manager at Safelite where I lead our digital and customer research practice.

Outside of work, you’ll find me enjoying quality time with my family or dabbling in movies, books, or video games.

Favorite movies: Before trilogy, Little Miss Sunshine, 500 Days of Summer

Favorite books: Sorry I'm Late I Didn't Want to Come, Predictably Irrational

Favorite games: Persona, Hollow Knight, Tales of Vesperia, Bioshock Infinite